Email misusing the name of Talbots Law Limited
13 March 2017
An email has been sent to a law firm falsely claiming to be from Jade Cox at Talbots in relation to a conveyancing matter.
What is the scam?
The SRA has been informed that a law firm has received an email falsely claiming to be from a conveyancing administrator called Jade Cox at Talbots.
The email directs the recipient to open an attachment, which appears to relate to a conveyancing matter. A concern is that the attachment may contain malware.
The email appears to have been sent from "Talbots Law", but is actually sent from the email address: "email@example.com".
The email misuses the genuine address and fax number of a genuine firm of solicitors (see below). The email also provides the telephone number 0121 647 4712.
Any business or transactions carried out through the email address and telephone number above are not undertaken by a genuine solicitor’s practice or an individual authorised or regulated by the SRA.
The email address of "firstname.lastname@example.org" was also used within other recent alerts published on the SRA website which concerned misuse of the details of other genuine firms.
The links to the alerts are included in the related scam section of this alert.
Is there a genuine firm or person?
Talbots is the trading name of Talbots Law Limited, which is a genuine firm that is authorised and regulated by the SRA.
The genuine firm does have an office at 5-7 Hagley Road, Halesowen and its telephone number for that office is 0121 647 3970.
The genuine firm has confirmed that it does employ a member of staff named Jade Cox, and she is employed as a conveyancing administrator.
The genuine firm has confirmed that it has no connection to the email referred to above, that it was not sent from the genuine employee named Jade Cox and that it does not send genuine emails from a generic "gmail" style email account.
What should I do?
When a firm's or individual's identity has been copied exactly (or cloned), due diligence is necessary. If you receive correspondence claiming to be from the above firm(s) or individual(s), or information of a similar nature to that described, you should conduct your own due diligence by checking the authenticity of the correspondence by contacting the law firm directly by reliable and established means. You can contact the SRA to find out if individuals or firms are regulated and authorised by the SRA and verify an individual's or firm's practising details. Other verification methods, such as checking public records (e.g. telephone directories and company records) may be required in other circumstances.
Related SRA scam alerts