My solicitor has charged me too much. Can you get me my money back?
Unfortunately, no, we cannot. However, there are other ways to try and get a reduction or a refund on your legal fees.
If you want to query your fees, you should first ask your solicitor how the fees were calculated and why they have charged you that amount. If you still feel you have been charged incorrectly, or misled about the costs, the first thing you must do is complain to the lawyer or firm you were using. You should have been given details of the complaints procedure when you first started using the lawyer or firm, and at any time on request.
If you do not get a satisfactory answer from your lawyer or firm, you can take your complaint to the Legal Ombudsman, an independent organisation dealing with complaints about poor service from lawyers and legal services. If they agree that you have been overcharged, they may decide to make the lawyer or firm refund or reduce your legal fees. If you have lost out due to other aspects of poor service, they may award compensation. Visit the Legal Ombudsman website for more information.
You can also ask a court to examine your bill, however this may incur further costs and you should get independent legal advice before doing this, to make sure it's worth your while. Read our information about costs for more advice on legal fees.