FAQ

Where are my documents?

Ongoing cases

If you have an ongoing case with a firm that we have closed down and your file can be found, an SRA intervention agent will contact you to ask what you want done with your papers.

If you have not heard from our intervention agent yet and want to talk to them about your case, get the agent's contact details by following the instructions under Find out if a firm has been closed down by the SRA.

You can tell our intervention agent who your new solicitor is or where you would like them to send your papers.

Our intervention agents do not take over and run intervened firms or do legal work on behalf of their clients, except in an emergency. What if my case is urgent?

Wills and other documents of record

If a firm that we have closed down was holding a will or other document of record for you (deeds to a property, for example) and your file can be found, our Intervention Archives Department will contact you to ask what you want done with your papers.

If you have not heard from our Intervention Archives Department yet and want to talk to them about your documents, please contact us using the details at www.sra.org.uk/myfiles.

You can tell our Intervention Archives Department who your new solicitor is or where you would like us to send your papers.