FAQs about using mySRABrowse FAQs about using mySRA. To begin, select a topic below. You can also browse FAQs about keeping of the roll and FAQs about the renewal of practising certificates (PCs), registration and recognition. Using mySRA Who is responsible for ensuring personal profile information is correct and up to date? There are errors in the data held about me/my firm. How do I correct these? How do I update my personal/professional details? mySRA user support I have been locked out of my account. What should I do? I have forgotten my password. What should I do? I have forgotten my username. What do I do? I don't have a valid activation code. What should I do? Are there any browser or operating system compatibility requirements when applying online? Can I use Microsoft Edge? Individual mySRA My practising details are not appearing on Find a Solicitor. Why? What is a post? What is a role? I do not want my organisation's authorised signatory or organisation contact to see my personal information. What should I do? If I am opted in to my organisation what can the authorised signatory or organisation contact view and change? Will I be notified if my details have been updated by the authorised signatory/organisation contact? How do I update my personal/professional details? Individual practising certificate How do I apply for a practising certificate? How much is the compensation fund contribution? Are there any reduced practising certificate fees? What is regulation 3? Authorised signatory / Organisation contact What is an authorised signatory (AUS)? How do I become an authorised signatory (AUS)? What is an organisation contact (ORC)? How do I add a manager post in mySRA? How do I remove individuals who have left my organisation? Will an authorised signatory or organisation contact be able to view and print off practising certificates? Opting in / out What is opt in / opt out? How do I opt in? How do I opt out? Certificates of good standing What information is included in a Certificate of Good Standing?