Guidance

Professional duties during action taken by the Criminal Bar Association - Guidance

Guidance - what the SRA's Standards and Regulations require when acting for clients who may be affected by industrial action taken by the Criminal Bar Association (CBA).

Drafting and preparation of wills - Guidance

Guidance: To highlight areas of concern and the professional obligations of those responsible for the preparation and drafting of wills.

Dealing with claims for mis sold payment protection insurance - Guidance

Guidance: To remind you of your professional duties when accepting and dealing with claims relating to mis-sold payment protection insurance.

Risk factors in personal injury claims - Warning notice

Warning notice: This warning notice reminds you of your obligations if you take personal injury referrals from third parties, work closely with them or act on their instructions.

Tax avoidance your duties - Warning notice

Warning notice: This reminds those advising clients about their tax affairs about the importance of understanding their regulatory obligations.

Money laundering and terrorist financing - Warning notice

Warning notice: This Warning Notice reminds you of the warning signs of suspicious transactions.

Competence standard service

This guidance focuses on our approach to investigating individuals and firms when the level of competence and standard of service falls below what we would expect.

Failure to provide a proper standard of service or quality, particularly for vulnerable consumers- Case study

Case studies: This case study illustrates the high level of dependency some clients have on their solicitors and the serious consequences for solicitors who abuse this trust.

Advising on leasehold provisions including ground rent clauses - Guidance

Guidance: To help you understand what our Standards and Regulations require when acting for clients who are buying leasehold properties and to avoid possible breaches of our requirements.

Workplace environment: risks of failing to protect and support colleagues - Guidance

Guidance: our approach where we consider that individuals and firms have failed to take appropriate steps to look after colleagues' wellbeing.

Workplace environment: risks of failing to protect and support colleagues - Case studies

Case studies: to be read in conjunction with the guidance on workplace environment: risks of failing to protect and support colleagues

Solicitors undertaking regulated financial services activities relating to pre-paid funeral plans - Guidance

Guidance: Clarifies the position of SRA-authorised firms following the introduction of new regulatory requirements relating to pre-paid funeral plans.

Claims management activity - Guidance

Guidance - Professional duties and key risks for solicitors, law firms and their employees when representing clients during claims.

High-volume financial service claims - Warning notice

Warning notice - Solicitors must act with integrity and uphold the high professional standards that we and the public expect.