Relationship management

Relationship management is a supervision model we are developing to support our implementation of outcomes focused-regulation in October 2011. 

Relationship management entails using dedicated resources to supervise selected firms—in line with our assessment of the relevant risks. 

Lessons learned from our pilot of relationship management, which is just beginning, will inform our decision whether to proceed with this form of supervision late next year.

In this webinar, originally presented on 26 November 2010 to sole practitioners and firms of 2–4 partners, we explain relationship management and address questions from participants.

Webinar recording

View this video on YouTube