SRA Update

Question time

SRA Update Issue 9 – August 2009

We select the issues addressed in our new monthly Q&A "Question of ethics" from enquiries received over the previous month.

• Question of ethics – July 2009
• Question of ethics – June 2009

For other advice on the Code of Conduct, call or email the Professional Ethics helpline for solicitors.

Service levels for our Professional Ethics helpline for solicitors have improved significantly over the last year, with 84 per cent of calls answered within 45 seconds in July 2009, compared to 68 per cent of calls within 60 seconds in July last year.

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