Warning: Letters from JPO Legal Solutions

7 May 2019

Letters have been sent from "JPO Legal Solutions" referring to a claim in relation to cavity wall insulation.

What is the scam?

We have been notified that clients of genuine firms have received letters from "James O'Sullivan" at "JPO Legal Solutions", claiming to be based in Liverpool.

The letter states that the client's original case was with Dennison Greer Solicitors for a cavity wall claim, and that the case had purportedly been transferred to "JPO Legal Solutions" by the SRA because "Dennison Greer Solicitors failed as a practice".

The SRA does not authorise or regulate a firm called "JPO Legal Solutions" (or a firm called JPO Ltd trading as JPO Legal Solutions).

The letter seen by the SRA states that "an offer of £18,205.00 in total settlement has been made by CIGA insurance underwriters". From information on the CIGA website this is understood to be categorically incorrect. The letter also includes an invoice for "administration costs involved in processing the payment".

The letter provides a postal address of "Rodney Chambers, 40 Rodney Street, Liverpool, L1 9AA", a registered office address of "24 Winchester Road, Highams Park, London, E4 9LL", a telephone number of "0151 433 2580" a fax number of "+44 1514332580", a general email address of "" and an email address for "James O’Sullivan" of "".

Any business or transaction through "JPO Legal Solutions" are not undertaken by a solicitor’s practice or individual authorised or regulated by the SRA.

Is there a genuine firm or person?

The SRA authorises and regulates a genuine solicitor names James O'Sullivan, whose SRA ID is 104467. The genuine James O’Sullivan has confirmed that he does not have any connection to the letters referred to in the above alert.

The SRA did authorise and regulate a firm of solicitors called Dennison Greer, but this firm was intervened into (and therefore closed) on 4 December 2017. 

A web search for Dennison Greer Solicitors displays a contact number of 0161 443 2828. However, this is the telephone for a genuine firm of solicitors called Harvey Roberts Solicitors with the SRA ID 619425. Harvey Roberts Solicitors have confirmed that it does not have any connection to the letters referred to in the above alert or to Dennison Greer Solicitors.

What should I do?

When a firm's or individual's identity has been copied exactly (or cloned), due diligence is necessary. If you receive correspondence claiming to be from the above firm(s) or individual(s), or information of a similar nature to that described, you should conduct your own due diligence by checking the authenticity of the correspondence by contacting the law firm directly by reliable and established means. You can contact the SRA to find out if individuals or firms are regulated and authorised by the SRA and verify an individual's or firm's practising details. Other verification methods, such as checking public records (e.g. telephone directories and company records) may be required in other circumstances.