problems
Our role is to regulate a wide range of individuals including—solicitors, other types of lawyers, non-lawyers and firms—who are approved or recognised by the SRA. We regulate in the public interest.
Those we regulate include
Where to find information
In this area of the site, you can find information on
To report misconduct, contact the Legal Complaints Service (LCS). The LCS acts as a point of entry for reports of misconduct and poor service.
If you are reporting a firm or person who has acted for you, the LCS will consider your report and may be able to direct the firm to pay compensation to you if you have received poor service. In addition, if the LCS thinks we need to investigate misconduct, they will refer the information to us.
If you report a person who has not acted for you, the LCS will send your report directly to us.