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Research and reports

Last updated 5 August 2014

For alternative formats or historical reports, please .

Annual reports

Equality and diversity

We publish annual diversity monitoring reports and other reports on our equality and diversity work, including progress reports.

Regulatory activities reports

We publish quarterly reports for our stakeholders on the outcomes of our regulatory activities.

We also publish key statistics about the population of solicitors and firms that we regulate.

Research into alternative business structures

May 2014

We have carried out research to explore how ABSs are "doing things differently", how this may lead to future impacts on the legal services sector, and the experience of firms that applied for an ABS licence from the SRA.

An executive report brings together the headline findings of two pieces of research. Read the executive report

The full research papers include

Review of SRA Regulatory Management: Survey findings report

March 2014

This report examines the effect of our approach to supervising high-impact firms, otherwise referred to as Regulatory Management (RM). It aims to identify the impacts to date of RM on the regulated community and set a baseline from which future impacts can be measured.

Research on the role of in-house solicitors

February 2014

The SRA commissioned Oxera to conduct economic research into the role of in-house solicitors. There are now 25,600 solicitors working in-house, twice the number in 2000 and representing 18 per cent of the solicitor population. The aim of the research was to provide a detailed map of the supply of, and demand for, legal services by in-house solicitors. This will help the SRA understand emerging regulatory risks and the challenges that in-house solicitors face.

Measuring the impact of outcomes-focused regulation (OFR) on firms

Based on a telephone survey of 1,000 solicitors, this report examines the impact of OFR on the firms we regulate.

Research on attitudes to regulation and compliance in legal services

The SRA is keen to build an understanding of changes in attitudes to compliance arising from the introduction of outcomes-focused regulation (OFR) in October 2011. For this purpose, we formed a 'baseline' of attitudes towards compliance against which to measure the impact of OFR over time.

The two documents below were published on 29 February 2012.

Consumer reports

In 2012—2013 we have worked hard on communicating with, and improving our service for, consumers. This progress report looks at the highlights of the past eighteen months work and our plans for the future.

A better deal for consumers: The story of the SRA's consumer empowerment work 2012-13 and looking ahead to what's next.

Consumer research reports

Our consumer research studies are key to developing our engagement with our stakeholders.

View reports

Supervision: Conveyancing thematic study

In 2012, we undertook 100 visits with firms of solicitors that provide conveyancing services. The visits looked at the ways that these services are delivered, marketed and charged for.

This report, dated March 2013, summarises the findings from these visits and highlights implications for the SRA's strategy for regulating firms engaged in conveyancing.

QLTS report

In July 2012 the SRA commissioned a review of the current QLTS single assessment body model. ICF GHK conducted an independent evidence based review of QLTS through a desk-based review of high stakes assessment approaches in addition to a series of consultations with providers and regulators. Read the report (PDF 49 pages, 616K)

Review of the Compensation Fund

The Financial Protection Committee has completed its 18-month review of the Compensation Fund. Their report is now available to download.

View executive summary

Review of SRA client financial protection arrangements

In July 2010, the SRA commissioned Charles River Associates (CRA) to undertake a "roots and branch" review of the current financial protection arrangements. The review considers the scope of protection offered to the consumers (including "sophisticated" consumers such as financial institutions) of legal services, the means by which that protection is delivered, and the impact of those arrangements on consumers, individual firms, the legal services sector as a whole, and the SRA itself. Given the impending changes to the legal services sector, the review also considers alternative business structures (ABS) as part of the population of firms for any proposed financial protection arrangements.

This report is not SRA policy, and is currently under consideration by the SRA with a view to entering wider consultation in December 2010 on any proposed changes to financial protection arrangements for 2011 and beyond.

View executive summary

Download full report (PDF 189 pages, 1.2M)

The SRA's response to the Independent Complaints Resolution Service's annual report

In October 2010, following a tender process, the SRA appointed the Independent Complaints Resolution Service (ICRS) to provide a final independent response to individual complaints and to oversee the way we carry out our complaints handling function.

This document sets out the SRA's response to the findings and recommendations made by the ICRS in their 2010/2011 annual report.

View SRA's response to the ICRS's annual report.


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