Research and reports
Last updated 9 October 2013
For alternative formats or historical reports, please contact us.
Quarterly regulatory outcomes reports
We publish quarterly reports for our stakeholders on the outcomes of our regulatory activities.
- 2013 reports
- 2012 reports
- 2011 reports
- 2010 reports
- 2009 reports
- 2008 reports
- 2007 reports
We also publish key statistics about the population of solicitors and firms that we regulate.
Measuring the impact of outcomes-focused regulation (OFR) on firms
Based on a telephone survey of 1,000 solicitors, this report examines the impact of OFR on the firms we regulate.
Research on attitudes to regulation and compliance in legal services
The SRA is keen to build an understanding of changes in attitudes to compliance arising from the introduction of outcomes-focused regulation (OFR) in October 2011. For this purpose, we formed a 'baseline' of attitudes towards compliance against which to measure the impact of OFR over time.
The two documents below were published on 29 February 2012.
In 2012—2013 we have worked hard on communicating with, and improving our service for, consumers. This progress report looks at the highlights of the past eighteen months work and our plans for the future.
A better deal for consumers: The story of the SRA's consumer empowerment work 2012-13 and looking ahead to what's next.
Consumer research reports
Our consumer research studies are key to developing our engagement with our stakeholders.
Supervision: Conveyancing thematic study
In 2012, we undertook 100 visits with firms of solicitors that provide conveyancing services. The visits looked at the ways that these services are delivered, marketed and charged for.
This report, dated March 2013, summarises the findings from these visits and highlights implications for the SRA's strategy for regulating firms engaged in conveyancing.
In July 2012 the SRA commissioned a review of the current QLTS single assessment body model. ICF GHK conducted an independent evidence based review of QLTS through a desk-based review of high stakes assessment approaches in addition to a series of consultations with providers and regulators. Read the report (PDF 49 pages, 616K)
Review of the Compensation Fund
The Financial Protection Committee has completed its 18-month review of the Compensation Fund. Their report is now available to download.
View executive summary
Review of SRA client financial protection arrangements
In July 2010, the SRA commissioned Charles River Associates (CRA) to undertake a "roots and branch" review of the current financial protection arrangements. The review considers the scope of protection offered to the consumers (including "sophisticated" consumers such as financial institutions) of legal services, the means by which that protection is delivered, and the impact of those arrangements on consumers, individual firms, the legal services sector as a whole, and the SRA itself. Given the impending changes to the legal services sector, the review also considers alternative business structures (ABS) as part of the population of firms for any proposed financial protection arrangements.
This report is not SRA policy, and is currently under consideration by the SRA with a view to entering wider consultation in December 2010 on any proposed changes to financial protection arrangements for 2011 and beyond.
View executive summary
Download full report (PDF 189 pages, 1.2M)
The SRA's response to the Independent Complaints Resolution Service's annual report
In October 2010, following a tender process, the SRA appointed the Independent Complaints Resolution Service (ICRS) to provide a final independent response to individual complaints and to oversee the way we carry out our complaints handling function.
This document sets out the SRA's response to the findings and recommendations made by the ICRS in their 2010/2011 annual report.
View SRA's response to the ICRS's annual report.
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