SRA Code of Conduct for Solicitors, RELs and RFLs
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Specific areas of practice Authorisation COLPs & COFAs Practising certificates Complaints about solicitors Other E&D topics Accounts & finance Client care Conflicts of interest Fees Other regulation topics Professional indemnity insurance Supervision & compliance UndertakingsGuidance
Guidance
Professional duties during action taken by the Criminal Bar Association - GuidanceGuidance - what the SRA's Standards and Regulations require when acting for clients who may be affected by industrial action taken by the Criminal Bar Association (CBA).
Access to and disclosure of an incapacitated person's will - GuidanceGuidance: To clarify circumstances where a solicitor can disclose a copy of a client’s will to a property and financial affairs attorney.
Offering inducements to potential clients or clients - GuidanceGuidance: Understand your professional obligations and the issues you need to consider before offering inducements to existing or prospective clients.
Transparency in price and service - GuidanceGuidance: To help you understand your obligations under our Transparency Rules.
Drafting and preparation of wills - GuidanceGuidance: To highlight areas of concern and the professional obligations of those responsible for the preparation and drafting of wills.
Workplace environment: risks of failing to protect and support colleagues - GuidanceGuidance: our approach where we consider that individuals and firms have failed to take appropriate steps to look after colleagues' wellbeing.
Dealing with claims for mis sold payment protection insurance - GuidanceGuidance: To remind you of your professional duties when accepting and dealing with claims relating to mis-sold payment protection insurance.
Money laundering - Case studiesCase studies: These case studies illustrate the importance of having a consistent approach to compliance with the money laundering regulations throughout your entire firm.
Payment Protection Insurance claims - Warning noticeWarning notice: This warning notice sets out our concerns about is those we regulate acting in claims for mis-sold payment protection insurance (PPI).
Risk factors in personal injury claims - Warning noticeWarning notice: This warning notice reminds you of your obligations if you take personal injury referrals from third parties, work closely with them or act on their instructions.
Money laundering and terrorist financing - Warning noticeWarning notice: This Warning Notice reminds you of the warning signs of suspicious transactions.
Tax avoidance your duties - Warning noticeWarning notice: This reminds those advising clients about their tax affairs about the importance of understanding their regulatory obligations.
Putting matters right when things go wrong, and own interest conflicts - GuidanceGuidance: To outline certain key considerations for putting matters right when you identify that things have gone wrong through the fault of you or your firm.
Money laundering and terrorist financing suspicious activity reports - Warning noticeWarning notice: This Warning Notice reminds you of some of the key requirements to have in place adequate controls to prevent, detect and report money laundering and to make suspicious activity reports (SARs).
Reporting and notification obligations - GuidanceGuidance: To help you understand your reporting and notification obligations to us.
Referral fees LASPO and SRA Principles - Warning noticeWarning notice: This warning notice reminds you of your obligations if you have referral arrangements for personal injury work.
Bringing criminal proceedings - GuidanceDecision making: Understand how and when we may bring criminal proceedings against those we regulate.
How we gather evidence in our regulatory and disciplinary investigations - GuidanceDecision making: Understand how we gather evidence, the investigatory powers we have to gather evidence and how we can use those powers.
On-site investigations (inspections) - GuidanceDecision making: To help you understand how we make the decision to conduct an on-site inspection and what is expected from you.
Confidentiality of client information - GuidanceGuidance: To help you understand your obligation to keep clients' information confidential.
Competence standard serviceThis guidance focuses on our approach to investigating individuals and firms when the level of competence and standard of service falls below what we would expect.
Identifying your client - GuidanceGuidance: To help you understand your obligations in respect of identifying your client.
Q&As on the ban of personal injury referral fees - GuidanceGuidance: Sets out common Q and As on the ban on referral fees in personal injury actions introduced by the Legal Aid, Sentencing and Punishment of Offenders Act 2012.
Client care letters - GuidanceGuidance: How to write and what to include in a good client care letter.
Conflicts of interest - GuidanceGuidance: To help you to understand your obligations in relation to conflicts.
The SRA's approach to equality, diversity and inclusion - GuidanceGuidance: To help you understand your obligations on equality, diversity and inclusion.
Public trust and confidence - GuidanceGuidance: To explain when you are likely to be found to have breached your obligation under Principle 2 to act in a way that upholds public trust and confidence.
Publishing complaints procedure - GuidanceGuidance: the requirements under the Transparency Rules to publish information concerning your complaints procedure.
Advising on leasehold provisions including ground rent clauses - GuidanceGuidance: To help you understand what our Standards and Regulations require when acting for clients who are buying leasehold properties and to avoid possible breaches of our requirements.
Undertakings given by, or on behalf of, incorporated practices - GuidanceTo explain your obligations when undertakings are provided by, or on behalf of, incorporated practices.
The Money Laundering, Terrorist Financing and Transfer of Funds - GuidanceGuidance: To help all those we regulate understand their obligations under the Money Laundering Regulations.