What are cookies

Cookies are small pieces of text that are stored in your browser and that can be read by our services and third-parties that we use and you consent to us using. For instance, our systems use a cookie with an ID in it, like an order number at a restaurant, so we can send you the right page when you request it. After a specified amount of time the cookie is removed by the browser.

Cookies on this site

Essential cookies

These are cookies that are required to ensure the correct and secure functioning of our services. You cannot opt out of receiving these cookies.

Essential cookies set on this website
Cookie name Purpose Expiry
ASP.NET_SessionId Unique identifier for sessions, identifies a user’s session When you close your browser
ARRAffinity Routes the request made through a web browser to the same machine in the DXC cloud environment. This cookie is deleted when you close your browser. When you close your browser
.EPiForm_BID Identifies the form submission made to the site when a visitor submits data to via an Episerver form. 90 days
.EPiForm_VisitorIdentifier Identifies the form submission mase to the site when a visitor submits data to via an Episerver form. 90 days
EPiForm_{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx}:{xxxxx} Stores partial form submissions so that a user can continue with a form submission upon return. (The xs are replaced by a unique identifier.) 90 days
ARRAffinitySameSite Set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. Session
SRACookie This is used to store user preferences about cookie consent. One year
TiPMix Required for EpiServer release process. Session
x-ms-routing-name This ensures that the user is routed to the same server. One month


LivePerson provides our web chat service, it sets several cookies. You can read about these cookies on the LivePerson cookie details page

Analytics cookies

We use these cookies to see how people use the website so we can improve our services. We use Google Analytics, Hotjar and Idio analytics.

Analytics cookies set on this website

Google analytics

Service Cookie name Expiry
ai_session Used by Microsoft Application Insights software to collects statistical usage and telemetry information for apps built on the Azure cloud platform. This is a unique anonymous session identifier cookie. When the browsing session ends
ai_user This is a unique user identifier cookie enabling counting of the number of users accessing the application over time. 1 year
Google Analytics _ga 2 years
Google Analytics _gid 24 hours
Google Analytics _gat 1 minute
Google Analytics _gat_UA 10 minutes
Google Analytics _ga_[container-id] 2 years
Google Analytics _gac_gb_[container-id] 90 days


Cookie name Purpose Expiry
iv Tracks the anonymous visitor's actions across the the site. Persistent
is Identifies a visitor's session. This cookie is used in conjunction with the iv cookie Session

Social media

These cookies are set when you visit us from different social media platforms, so we can see how successful they were. This helps us promote the right kind of content to our audiences.

Social media cookies set on this website
Service Cookie name Expiry Pid 2 years X-LL-IDC When you close your browser use_hitbox When you close your browser VISITOR_INFO1_LIVE 240 days


We email the people we regulate with information from time to time and we want to be able to see how successful those campaigns perform. Currently we do not set any cookies to do with campaigns.

All cookies