mySRA updates
Verifying your mySRA account
11 October 2024
Alongside entering your password, we have an additional authentication step you must take every time you log into your mySRA account. To do this, you must register a phone number so we can send you a code by SMS text message or call to verify your identity.
We highly recommend using a personal number as you will need to have this phone with you when you access mySRA.
Please note you cannot turn this off or select a 'remember me' option.
Changing your phone number
If you need to change your authentication phone number, then please contact us.
More help
Take a look at our frequently asked questions if you have a query.
Video guide
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