FAQs about keeping of the roll

If you have logged into mySRA any time since August 2025 , you will have had to use an authenticator app.

Look for an app such as:

• Microsoft Authenticator
• Google Authenticator.

If you already have one, you may not need to download another app. Make sure it is still installed and working before you try to log in.

We suggest downloading either:

• Microsoft Authenticator – Apple (iOS) or Android (free)
• Google Authenticator – Apple (iOS) or Android (free)

Or you can use another authenticator app if you prefer – some are free and some may charge.

This may be because you have previously enrolled a mobile device. Please check any authenticator apps you have on your smartphone or tablet to see if your device is already enrolled.

If you are cannot find the relevant information, please contact us to help reset your authenticator app.

The code refreshes every 30 seconds. Your app will show you how long you have left to use the current code. You need to enter the code before it expires and is replaced by a new one.

Multi-factor authentication significantly reduces the chances of a third party accessing your mySRA account. It is an effective tool that helps protect your data and stop identity theft. You will not be able to access your mySRA account if you do not set it up.

You will need to use an authenticator app downloaded on your mobile device (smartphone or tablet) to generate a time-sensitive six-digit code. You will enter this code to verify your identity after entering your username and password.

If you are logged out of mySRA, you will need to verify your identity by entering a six-digit code from your authenticator app when you log in again.

Yes, you can download an authenticator app to a tablet.

You will need to contact the authenticator app provider to resolve this.

If you need to change your authenticator app, please contact us.

If you lose your mobile device or need to change your app, please contact us.

This is not recommended. However, you could download a third-party authenticator app for PC or Mac. You must exercise due diligence when downloading third-party apps. To find out more, watch our explainer video.

  Yes.

Your mobile device will need to meet the relevant system requirements to download and install an authenticator app.

You can find this in the 'Information' section for each app on the relevant app store: 

• Microsoft Authenticator –  Apple (iOS) or Android
• Google Authenticator – Apple (iOS) or Android.

No, the device with the authenticator app does not need to be connected to the internet or have network signal for it to work.

It will usually show as 'The Solicitors Regulation Authority'. Or in some cases, it may be 'SRA UK Prod'.

Please open the authenticator app on your mobile device to scan the QR code. Don’t scan the QR code with your camera or a QR reader app.

From 1 April 2026, solicitors without a practising certificate can complete an application telling us they wish to remain on the roll.

The deadline to complete the application and pay the £10 administration fee is 28 May 2026.

You will need to do this annually if you wish to remain on the roll.

Find out how to apply

You should complete the application through mySRA. This is unless you need a reasonable adjustment, where, for example, we could send you a hard copy of the application to complete instead.

Please contact us to make a request if needed. All applications will be considered on a case-by-case basis.

Read our reasonable adjustment policy

You can apply to be removed from the roll of solicitors at any time. Find out how.

Yes, you must remain on the roll to work as a solicitor under Section 88 of the Solicitors Act. You will need to complete an application and pay the £10 administration fee.

Find out how to apply.

No, organisations cannot pay in bulk for solicitors applying to remain on the roll. Individuals must submit their own applications.

The £10 administration fee must be paid by credit or debit card at the end of the application form. However, an employer may choose to reimburse the fee afterwards.

Staying on the roll means you can continue to call yourself a solicitor without a practising certificate.

If you wish to remain on the roll, you must apply between 1 April and 28 May 2026.

If you do not apply, we will send you notice that we will remove you from the roll. This will be after the application window closes on 28 May 2026.

We will email you using the contact email address you have recorded in your mySRA. This will be done on multiple occasions, both before and during the application window.

It is essential that all of your contact details are correct in mySRA. If you do not keep these up to date it may result in us, after taking steps to contact you using those details, removing you from the roll without your knowledge.

You need to apply each year to remain on the roll. This is to make sure the data we hold on solicitors without a practising certificate is accurate and up to date.

You can apply to restore your name to the roll of solicitors through your mySRA account. The fee is £10. Find out how to be restored to the roll and complete the application.

If you have been struck off, you must apply to the Solicitors Disciplinary Tribunal (SDT) to have your name restored to the roll. An application must be made on the form available on the SDT's website.

From 1 April 2026, solicitors without a practising certificate can complete an application telling us they wish to remain on the roll.

The deadline to complete the application and pay the £10 administration fee is 28 May 2026.

You will need to do this annually if you wish to remain on the roll.

Find out how to apply

Yes, there is a £10 administration fee which covers the cost of the exercise and maintaining our records.

We understand you may be working in some other capacity and not as a solicitor, so you may be wondering why you need to end your employment details. This is because we only need to hold your employment details if you are practising or working under section 88 (Solicitors Act 1974). Therefore, you will need to delete this from your account in order to complete your application.

If you are on the roll and are working, you should consider carefully whether you need a practising certificate, particularly if you are working in a law firm in any capacity. Find out when you need a practising certificate.

If have a current practising certificate, you will not see the remain on the roll application and you do not need to apply.

If you don't have a practising certificate and still cannot see the application in mySRA, please contact us.

There are a number of reasons why, even when we are sending them to a correct address, our emails may not be getting through to you.

For example, they may be getting blocked by your internet service provider or company firewall or automatically rerouted to spam folders.

Please read our receiving emails from us guidance for the simple steps you can take to make sure emails we send to you are received.

You can apply to be removed from the roll of solicitors at any time. Find out how

There are a number of reasons why, even when we are sending them to a correct address, our emails may not be getting through to you.

For example, they may be getting blocked by your internet service provider or company firewall, or automatically rerouted to spam folders.

Please read our receiving emails from us guidance for the simple steps you can take to make sure emails we send to you are received.

Due to changes to laws on how personal data is handled and our need to make sure the data we hold is up to date.

These changes directly impact information held on the publicly accessible roll, some of this is also published on the Solicitors Register.

You can read more about this in the consultation we ran on reintroducing the keeping of the roll.

You can apply to restore your name to the roll of solicitors through your mySRA account. The fee is £20.

Find out how to be restored to the roll and complete the application.

If you are a former solicitor whose name has been struck off the roll you must apply to the Solicitors Disciplinary Tribunal (SDT), to have your name restored to the roll.

An application must be made on the prescribed form which is available on the SDT's website.

You can apply to restore your name to the roll of solicitors through your mySRA account. The fee is £20.

Find out how to be restored to the roll and complete the application.

If you have been struck off, you must apply to the Solicitors Disciplinary Tribunal (SDT) to have your name restored to the roll.

An application must be made on the prescribed form which is available on the SDT website.