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Misconduct


Payment Protection Insurance claims - Warning notice

This warning notice sets out our concerns about is those we regulate acting in claims for mis-sold payment protection insurance (PPI).

Bogus law firms and identity theft - Warning notice

This warning notice explains the serious risks posed to the public and the profession by criminals who set up bogus law firms or branch offices of genuine law firms.

Consumer credit activities - Case studies

Case studies to be read in conjunction with the Regulation of consumer credit activities toolkit.

Lack of independence - Case studies

The following case illustrates how solicitors can facilitate criminal activities by failing to maintain their independence.

Make sure you give family members or friends the same protections as any other client - Case studies

This case study illustrates the serious consequences of failing to advise on the need to obtain independent advice.

Referral fees LASPO and SRA Principles - Warning notice

This warning notice reminds you of your obligations if you have referral arrangements for personal injury work.

Failure to provide a proper standard of service or quality, particularly for vulnerable consumers- Case study

This case study illustrates the high level of dependency some clients have on their solicitors and the serious consequences for solicitors who abuse this trust.

Information security and cybercrime - Case studies

These case studies highlight the importance of information security and the growing risk of cybercrime.

Bogus law firms - Case studies

This case study illustrates the importance of firms and clients following up on unusual communications using independent and established means.

Solicitors warned to attend hearings - Case studies

This case study describes when the High Court threw out a challenge from a solicitor who was struck off in their absence.