We look at concerns reported to us about firms or individuals we regulate and decide whether to investigate them.

How we get reports

Reports come to us from many sources:

  • firms making reports about themselves or individuals who are or have been employed by them
  • employees reporting the firm they work for
  • firms or solicitors making reports about others in the profession
  • clients of firms
  • the police and the courts
  • the Legal Ombudsman
  • other regulators and MPs

We do not investigate every report we receive.

Resources and help

Supervision for small firms

Our call-back service offers dedicated support for small firms to help them meet their regulatory obligations.

Learn more about our call-back service

Other sources of help

You can access a broad range of help and guidance—for all firms—in the Resources area of our website.

Use to link to this page.