Warning notice

Use of non-disclosure agreements (NDAs)

Issued on 12 March 2018

Our concerns

We recognise that NDAs, including with employees, can legitimately be used to protect commercial interests and confidentiality and in some circumstances, to protect reputation. Such agreements can operate to the mutual benefit of both parties. This warning notice, and the Handbook, should not be taken to prohibit the use of NDAs. However, we are concerned to ensure that you do not:

  • use NDAs in circumstances in which the subject of the NDA may, as a result of the use of the NDA feel unable to notify the SRA or other regulators or law enforcement agencies of conduct which might otherwise be reportable
  • fail to notify the SRA of misconduct, or a serious breach of our regulatory requirements, by any person or firm: including wrongdoing by the firm, or harassment or other misconduct towards others such as employees or clients
  • use NDAs as a means of improperly threatening litigation or other adverse consequences, or otherwise exerting inappropriate influence over people not to make disclosures which are protected by statute, or reportable to regulators or law enforcement agencies.

This warning notice provides a reminder of some of the key issues and risks that you should be aware of.


Whilst this guidance does not form part of the SRA Handbook, we may have regard to it when exercising our regulatory functions. This warning notice is additional to previous warning notices and does not replace them.

Who is this guidance relevant to?

This guidance is relevant to everyone we regulate, and in particular:

  • managers and employees of law firms
  • those responsible for managing human resources and complaints in law firms
  • practitioners advising clients on the use of NDAs.

This note highlights your obligations if your firm is considering an NDA with someone who has complained. It also sets out your obligations when advising clients on NDAs with individuals (usually the client’s current or former partners or directors, employees or workers, collectively referred to in this note, for ease of reference, as "employee" or "employees").

The SRA Principles

Inappropriate use of NDAs, failure to report actual or suspected misconduct, or other wrongdoing or criminal conduct, by you or, when acting on behalf of a client, improperly proposing, or exerting inappropriate influence on a third party to enter into an NDA either in an inappropriate manner or with inappropriate content; or failure to report wrongdoing that is subject to an NDA may put you in breach of one or more of the SRA Principles 2011 set out below:

Principle 1: uphold the rule of law and the proper administration of justice

Principle 2: act with integrity

Principle 3: act independently

Principle 6: behave in a way that maintains the trust the public places in you and in the provision of legal services

Principle 7: comply with your legal and regulatory obligations and deal with your regulators and ombudsmen in an open, timely and co-operative manner

Principle 8: run your business or carry out your role in the business effectively and in accordance with proper governance and sound financial and risk management principles.

The SRA mandatory outcomes

You should have regard to specific outcomes under the SRA Code of Conduct 2011:

Outcome (10.3): you notify the SRA promptly of…serious failure to comply with or achieve the Principles, rules, outcomes and other requirements of the Handbook

Outcome (10.4): you report to the SRA promptly, serious misconduct by any person or firm authorised by the SRA, or any employee, manager or owner of any such firm

Outcome (10.7): you do not attempt to prevent anyone from providing information to the SRA or the Legal Ombudsman

Outcome (11.1): you do not take unfair advantage of third parties in either your professional or personal capacity.

Our expectations

We consider that NDAs would be improperly used if you sought to:

  • use an NDA as a means of preventing, or seeking to impede or deter, a person from:
    • reporting misconduct, or a serious breach of our regulatory requirements to us, or making an equivalent report to any other body responsible for supervising or regulating the matters in question
    • making a protected disclosure under the Public Interest Disclosure Act 1998
    • reporting an offence to a law enforcement agency
    • co-operating with a criminal investigation or prosecution.
  • use an NDA to influence the substance of such a report, disclosure or co-operation
  • use an NDA as a means of improperly threatening litigation against, or otherwise seeking improperly to influence, an individual in order to prevent or deter or influence a proper disclosure
  • prevent someone who has entered into an NDA from keeping or receiving a copy.

NDAs or other settlement terms must not stipulate, and the person expected to agree the NDA must not be given the impression, that reporting or disclosure as set out above is prohibited. It may be appropriate for the NDA itself to be clear about what disclosures are not prohibited by the NDA.

Where you find, or have grounds to believe, that a member of your firm has or may have committed a serious breach of our requirements, we expect you to report such findings or concerns to us. We may wish to investigate and we have statutory powers that are not available to you. Failure to report may be a failure to achieve Outcomes 10.3 or 10.4 and of one or more SRA Principles.

Any attempt to prevent a person from complaining or providing information to us will be a failure to achieve Outcome 10.7. Indicative Behaviour (10.11) cites, by way of example, entering into an agreement which would attempt to preclude us from investigating any actual or potential complaint or allegation of professional misconduct. A practitioner who proposes or uses an NDA or behaves in some other way that is in breach of Outcome 10.7 is at risk of disciplinary action.

You may also be at risk if you use improper threats of litigation or improperly influence a party by reference to other adverse consequences of making such report or disclosure.

Inappropriate or disproportionate threats, including a threat of defamation proceedings where such a claim is known to be unsustainable1, may well involve serious breaches of the Principles or Code. These are likely to breach our requirements, including Principle 1 and 6 as well as Outcomes (10.7) and (11.1). Taking unfair advantage of an opposing party’s lack of legal knowledge where they have not instructed a lawyer) is an aggravating feature of such conduct (see Indicative Behaviour 11.7).

Where the employee is not represented, your obligations will be heightened, to ensure that there is no abuse of position, or unfair advantage taken.

If the agreement is or forms part of a settlement agreement under the Employment Rights Act 1996, you should ensure that you are aware of the requirements governing those agreements, including for the employee to be in receipt of independent advice. You will also need to ensure that the NDA does not include clauses known to be unenforceable.

Enforcement action

Failure to comply with this warning notice may lead to disciplinary action.

Other sources of help

SRA Risk paper Walking The Line: The balancing of duties in litigation.

Law Society practice note The Use of non disclosure agreements.

Further help

For guidance on conduct issues, contact the Professional Ethics Guidance Team.

  1. Huda v Wells [2017] EWHC 2553 QB at paras 57 to 67 provides a recent analysis of the defence of absolute privilege as it applies to referrals to statutory regulatory bodies.