The SRA Handbook is no longer in effect. It was replaced by the SRA Standards and Regulations on 25 November 2019.

SRA Handbook

Outstanding complaints

Version 21 of the Handbook was published on 06/12/2018. For more information, please click 'History' Above

Regulation 10: Outstanding complaints


The SRA may refuse to remove from or restore to the roll the name of a solicitor or former solicitor against whom there is an outstanding complaint.