The SRA Handbook is no longer in effect. It was replaced by the SRA Standards and Regulations on 25 November 2019.

SRA Handbook

Introduction to the SRA Handbook

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Version 14 of the Handbook was published on 30/04/2015. For more information, please click 'History' Above

Introduction to the SRA Handbook

Introduction to the SRA Handbook

Contents
1

Consumer interests and the general public interest are the key justifications for any regulatory scheme. Users of legal services are, therefore, the focus of the Solicitors Regulation Authority's (SRA's) regulatory framework.

2

This Handbook sets out the standards and requirements which we expect our regulated community to achieve and observe, for the benefit of the clients they serve and in the general public interest. Our approach to regulation (i.e. authorisation, supervision and enforcement) is outcomes-focused and risk-based so that clients receive services in a manner which best suits their own particular needs, and depending on how services are provided (e.g. whether in-house or through private practice).

3

Our Handbook brings together the key regulatory elements in the following sections:

(a)

SRA Principles - these are the ten Principles which are mandatory and apply to all those we regulate and underpin all aspects of practice. They define the fundamental ethical and professional standards that we expect of all firms (including owners who may not be lawyers) and individuals when providing legal services. In some circumstances they apply outside practice.

(b)

SRA Code of Conduct ("the Code") - this section contains the "Outcomes" we require which, when achieved, benefit users of legal services and the public at large. These Outcomes are mandatory and, when achieved, will help ensure compliance with the Principles in the particular contexts covered by the various chapters in the Code. We recognise that these mandatory Outcomes may be achieved in a variety of ways depending on the particular circumstances, and we have supplemented the mandatory Outcomes with non-mandatory "Indicative Behaviours" to aid compliance. The Indicative Behaviours which we set out are not exhaustive: the Outcomes can be achieved in other ways. We encourage firms to consider how they can best achieve the Outcomes taking into account the nature of the firm, the particular circumstances and, crucially, the needs of their particular clients.

(i)

Introduction

(ii)

SRA Code of Conduct

(c)

Accounts - this section contains the SRA Accounts Rules - requirements aimed at protecting client money.

(i)

Introduction

(ii)

SRA Accounts Rules

(d)

Authorisation and Practising Requirements - this section includes key requirements for the training and admission for individuals intending to become solicitors; exercising higher rights of audience; acting as advocates in the criminal courts; for individuals and firms setting up in practice and for holding certain roles in a practice.

(i)

Introduction

(ii)

SRA Practice Framework Rules

(iii)

SRA Authorisation Rules for Legal Services Bodies and Licensable Bodies

(iv)

SRA Practising Regulations

(v)

Solicitors Keeping of the Roll Regulations

(vi)

SRA Training Regulations:

(A)

2014 - Qualification and Training Provider Regulations

(B)

2011 Part 3 - CPD Regulations

(vii)

SRA Admission Regulations

(viii)

SRA Qualified Lawyers Transfer Scheme Regulations

(ix)

SRA Higher Rights of Audience Regulations

(x)

SRA Quality Assurance Scheme for Advocates (Crime) Regulations

(xi)

SRA Suitability Test

(e)

Client Protection - this section contains key elements for the financial protection of clients.

(i)

Introduction

(ii)

SRA Indemnity Insurance Rules

(iii)

SRA Indemnity (Enactment) Rules and SRA Indemnity Rules

(iv)

SRA Compensation Fund Rules

(v)

SRA Intervention Powers (Statutory Trust) Rules

(f)

Discipline and Costs Recovery - this section contains provisions upon which our disciplinary and costs recovery powers are based.

(i)

Introduction

(ii)

SRA Disciplinary Procedure Rules

(iii)

SRA Cost of Investigations Regulations

(g)

Overseas Rules 

(i)

Introduction

(ii)

Overseas Rules

(h)

Specialist Services - this section contains provisions which are only applicable when certain services are being provided to clients.

(i)

Introduction

(ii)

SRA Property Selling Rules

(iii)

SRA Financial Services (Scope) Rules

(iv)

SRA Financial Services (Conduct of Business) Rules

(v)

SRA European Cross-border Practice Rules

(vi)

SRA Insolvency Practice Rules

(i)

Glossary - The Glossary is central to all the rules and regulations within the SRA Handbook. It comprises all terms used throughout the Handbook which are shown in italics, and sets out their definitions. The same terms in the SRA Handbook may appear as italicised text in some cases but not in others. Where they are not italicised, for reasons relating to the specific context, they are not being used in their defined sense and take their natural meaning in that context. The Glossary also contains interpretation and transitional provisions.

Additional information

Additional information
1

Non-mandatory guidance and notes appear, as appropriate, throughout the Handbook as an aid to compliance.

2

Our approach to regulation has two elements: firm-based requirements and individual requirements. It focuses on the practices of regulated entities as well as the conduct and competence of regulated individuals. This approach allows us to take regulatory action against firms or individuals, or both, in appropriate cases. This could include action against anyone in the firm including non-lawyer owners, managers and employees. We exercise our regulatory powers in a proportionate manner, focusing on risk and outcomes for clients.

3

Firms will need to ensure that all employees (even if non-qualified and non-fee earners) receive appropriate training on the requirements in the Handbook, but only to the extent necessary for the role they undertake in the firm. For example, all staff will need to understand that they should keep clients' affairs confidential and behave with integrity; however it is likely that only those in fee-earning roles need be aware of the procedures required for checking for conflicts of interests and giving undertakings.

4

Although firms now have greater freedom in the way they offer services (e.g. outsourcing certain functions), they may not abrogate responsibility for compliance with regulatory requirements.

5

We are confident that the contents of this Handbook, coupled with our modern, outcomes-focused, risk-based approach to authorisation, supervision and effective enforcement will:

(a)

benefit the public interest;

(b)

support the rule of law;

(c)

improve access to justice;

(d)

benefit consumers' interests;

(e)

promote competition;

(f)

encourage an independent, strong, diverse and effective legal profession;

(g)

increase understanding of legal rights and duties; and

(h)

promote adherence to the professional principles set out in the Legal Services Act 2007.

6

The Handbook will, therefore, support not only consumers of legal services, but will also support the independence of the legal profession and its unique role in safeguarding the legal rights of those it serves.

7

These regulatory objectives can only be achieved if we and our regulated community work together in a spirit of mutual trust for the benefit of clients and the ultimate public interest.