SRA Standards and Regulations

Confidentiality and disclosure

You keep the affairs of current and former clients confidential unless disclosure is required or permitted by law or the client consents. Where you are acting for a client on a matter, you make the client aware of all information material to the matter of which you have knowledge, except when: the disclosure of the information is prohibited by legal restrictions imposed in the interests of...

Client identification

You identify who you are acting for in relation to any matter.

Client information and publicity

You give clients information in a way they can understand. You ensure they are in a position to make informed decisions about the services they need, how their matter will be handled and the options available to them. You ensure that clients receive the best possible information about how their matter will be priced and, both at the time of engagement and when appropriate as their matter...

RELs

The provisions contained in annex 2 to these rules apply to an authorised body that has at least one principal who is an REL.

Applications

An application made under the SRA's regulatory arrangements must be made in writing, where appropriate, in the prescribed form correctly completed, and be accompanied by: any prescribed fee or charge; and any information and documents which may be prescribed, or reasonably requested by the SRA. If you make an application to the SRA, you do not need to submit all payments, information, and...

Individual Authorisation

As set out in the SRA Authorisation of Individuals Regulations: A decision made under regulation 3E.2(a) to refuse to recognise all or part of a period of recognised training. A decision made under regulation 4.1 to refuse an application for admission as a solicitor made under Part V of the European Communities (Lawyer's Practice) Regulations 2000. A decision made under regulation 5.1 to...

Decisions on review

A review will usually be determined by an authorised decision maker on consideration of written evidence alone. An adjudicator may at their sole discretion invite the relevant person to be interviewed by an authorised decision maker accompanied by their representative (if any). Subject to rule 4.3, on a review (save for a review of a decision made under rule 3.1(h) of the SRA Regulatory and...

Regulatory and Disciplinary

As set out in the SRA Regulatory and Disciplinary Procedure Rules: A decision made under rule 3.1, save for a decision to make an application to the Tribunal under rule 3.1(g). A decision made under rule 3.2(a) to impose interim conditions. 2A. A decision made under rule 7.2 that a disqualification should remain in force. A decision made under rule 9.2 to publish a decision.

Disclosure of information

Where you undertake credit-related regulated financial services activities for a client, you must ensure that information in connection with such activities and any agreements to which they relate are communicated to the client in a way that is clear, fair and not misleading. Where you carry on the activity of credit broking, you must indicate in any advertising and documentation intended for...

Communication and disclosure

You must ensure that, in relation to insurance distribution: you communicate all information, including marketing communications, in a way that is clear, fair and not misleading. your marketing communications are always clearly identifiable as such.