Payment Protection Insurance: Thematic review

Open all
  1. R (British Bankers Association) v FSA & Ors [2011] EWHC 999 (Admin)
  2. Principle 4
  3. Principle 5
  4. Principle 2
  5. Principle 6
  6. Outcome 8.3
  7. Indicative Behaviour 8.6
  8. Complaint reference A12-194965
  9. Outcome 11.1
  10. Indicative Behaviour 11.8
  11. An IVA an agreement which insolvent people can make with their creditors to pay all or part of their debts. They agree to make regular payments to an insolvency practitioner, who will divide the money between the creditors. This gives the insolvent person more control of their assets than bankruptcy.
  12. An arrangement where the firm’s fees are a percentage of the redress paid to the client.
  13. Hansard HL Deb 22 November 2017 vol 787 cols 95-105 hansard.parliament.uk/lords/2017-11-21/debates/B77AED8E-5498-4851-AD4B-8DB62369C88C/Debate
  14. Some firms gave a bracket, such as 20-25 percent. In these cases, the higher figure is quoted.
  15. [2012] EWHC B13 (Mercantile)
  16. FCA Handbook DISP App 3.9.1 www.handbook.fca.org.uk/handbook/DISP/App/3/9.html
  17. Legal Services Act 2007, section 12
  18. Andrew v Barclays Bank Plc [2012] EWHC B13
  19. This is insurance purchased after the event being litigated over has occurred, typically to cover any legal costs.
  20. Outcome 4.1
  21. Indicative Behaviour 4.1
  22. www.gov.uk/government/publications/the-functions-of-a-trustee-or-liquidator/the-functions-of-a-trustee-or-liquidator
  23. https://www.citizensadvice.org.uk/debt-and-money/debt-solutions/bankruptcy-2/ppi-claims-after-bankruptcy/
  24. This refers to the PPI complaints process, set out in the FCA Handbook under the heading DISP.