The SRA Handbook is no longer in effect. It was replaced by the SRA Standards and Regulations on 25 November 2019.

SRA Handbook

Outstanding complaints

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Version 13 of the Handbook was published on 01/04/2015. For more information, please click 'History' Above

Regulation 10: Outstanding complaints


The SRA may refuse to remove from or restore to the roll the name of a solicitor or former solicitor against whom there is an outstanding complaint.