The SRA Handbook is no longer in effect. It was replaced by the SRA Standards and Regulations on 25 November 2019.

SRA Handbook

Outstanding complaints

Back to version 21

Version 4 of the Handbook was published on 21/06/2012. For more information, please click 'History' Above

Regulation 10: Outstanding complaints


The SRA may refuse to remove from or restore to the roll the name of a solicitor or former solicitor against whom there is an outstanding complaint.