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Risk Outlook 2021/2022

This report looks at what defines the 'new normal: the shape of the legal market as it emerges from Covid-19. We give our view of the key changes, and the threats, opportunities and uncertainties that come from them.

Risk Outlook 2020/2021

Welcome to our new Risk Outlook for 2020/21. The Outlook sets out our view on the key risks and challenges currently facing the profession, helping you to take steps to protect both your firm and your clients.

Risk Outlook 2019/2020

Our annual Risk Outlook sets out what we think are the risks and the challenges faced by solicitors and law firms.

Maintaining standards of service and reducing complaints - Risk publication

The standard of legal services and the actions of solicitors and firms has an impact on public confidence in the rule of law and the overall effectiveness of the operation of the legal system.

Technology and legal services - Risk publication

Technology can help law firms offer services that are more efficient, productive, and accurate. But the legal market faces challenges in realising these benefits.

Balancing duties in litigation - Risk publication

This report discusses the differing duties owed in litigation, and examines the ways in which misconduct can arise. By bringing together examples of the challenges solicitors face when balancing these duties.

Risk Outlook 2018/2019

Our annual Risk Outlook sets out what we think are the risks and the challenges faced by solicitors and law firms.

The business case for diversity - Risk publication

This paper is about the business benefits of a diverse and inclusive legal profession. It provides practical examples of the actions firms can take and what we are doing to support firms.

Improving access: tackling unmet legal needs - Risk publication

This paper sets out why access to legal services is a risk and the current barriers that people and small businesses face and highlights actions that firms are taking to improve access.

Providing services to people who are vulnerable - Risk publication

This report brings together a range of resources, information and case studies for solicitors and law firms about providing services to people who are vulnerable. It includes an overview of how regulation and legislation apply when a legal services client is vulnerable.