Alerts

Warning: Correspondence misusing the name of Walgate Trustees Limited

23 January 2026

Correspondence has been sent purporting to be from Walgate Trustees Limited in relation to an alleged compensation claim. The correspondence misuses the name and details of the genuine law firm (see details below).

What is the scam?

The SRA has been informed that members of the public have received letters purporting to be from a genuine law firm (see details below).

The letters seen by the SRA allege that the genuine law firm (see details below) have been appointed to provide 'professional claim management services for spray foam insulation' and they also invite the recipient to make a payment of '£2,100'. The letters state that the fee is refundable if the outcome of the 'claim' is unsuccessful and that the recipient 'may terminate the agreement within 14 days of signing'.

The letters have a bogus logo of the genuine law firm and also include assurance that 'the agreement is governed by the laws of England, Wales and Scotland'.

The signature of the letters misuses the name of Helen Suzanne Cox (see genuine solicitor details below) and the address of the genuine law firm (see details below) is also misused. They include a telephone number of '0115 7911223'.

The SRA were also informed that a bogus website of 'tlwalgate.com' was in operation and the website appears to have now been taken down by the host domain.

Any business or transactions through the correspondence described above is not undertaken by a firm of individual authorised or regulated by the SRA.

Is there a genuine firm or person?

The SRA authorises and regulates a genuine firm of solicitors called Walgate Trustees Limited whose address is 16 Great Queen Street, London, WC2B 5DG. Their telephone number is 02030367000.

The SRA authorises and regulates a genuine solicitor called Helen Suzanne Cox (SRA ID 409565).

The genuine firm Walgate Trustees Limited has confirmed that neither it nor Helen Suzanne Cox have any connection to the correspondence referred to above.

What should I do?

When a firm's or individual's identity has been copied exactly (or cloned), due diligence is necessary. If you receive correspondence claiming to be from the above firm(s) or individual(s), or information of a similar nature to that described, you should conduct your own due diligence by checking the authenticity of the correspondence by contacting the law firm directly by reliable and established means. You can contact the SRA to find out if individuals or firms are regulated and authorised by the SRA and verify an individual's or firm's practising details. Other verification methods, such as checking public records (e.g. telephone directories and company records) may be required in other circumstances.