Help and guidance

Getting started with mySRA

A very small proportion of mySRA users are required to "register" rather than activate an account. Find out if you belong to this group and, if so, what you need to do before you can start using mySRA.

Read more on getting started with mySRA

Account activation

For most mySRA users, account activation is a prerequisite to starting an online application process. Find out how to activate your account. Learn what to do if you’ve misplaced your activation code.

Read more on account activation

User guides

Choose from our selection of downloadable user guides. For individual and firm-based (bulk) application processes, the user guides offer an invaluable introduction to mySRA and the online renewal exercise.

Read our user guides


Our FAQs are based on the questions we're asked by real mySRA users, and cover topics ranging from turnover to browser compatibility. Rate the usefulness of FAQs to tell us how we're doing and help other users.

Read our FAQs

For reminders, top tips and service advisories, visit mySRA updates.