Accessibility

Accessibility statement for www.sra.org.uk

This accessibility statement applies to the websites www.sra.org.uk (SRA) and my.sra.org.uk (mySRA).

The SRA website is run by the Solicitors Regulation Authority. When using this website you should be able to:

  • navigate the website using a keyboard
  • use the site with a screen reader
  • zoom in to 500% without text going off the screen

SRA (www.sra.org.uk)

This website is the main content site publishing the regulations and rules of being a solicitor. It also offers advice to consumers, trainees and students.

How accessible this website is

We know some parts of this website are not fully accessible:

  • In smaller devices, at higher zoom levels, tables will go off the side of the page.
  • Most of our PDFs are not fully accessible, but we publish an accessible HTML version of most content.
  • The button with white text and black background does not indicate when it is in focus.
  • Not all images have text alternatives.

Technical information about this website's accessibility

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility standards
Text alternatives

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content) of WCAG 2.1.

Work on this is currently underway.

Focus

Some elements do not have a visible identifier when they have received focus. This fails 2.4.7 Focus Visible of WCAG 2.1.

We plan to fix this issue in the first quarter of 2021.

Correct destination in menu

The menu currently uses links that do not have a correct destination. This fails 1.3.1 Info and Relationships of WCAG 2.1.

We will review the use of the menu and plan a replacement in 2021.

Textarea

The Standards and Regulations use textarea to aid the copying of correctly formatted rules. These elements require descriptions to be fully accessible or the element replaced.

We will review the use of this element and fix or replace in 2021.


mySRA (my.sra.org.uk)

This website is the customer portal or transactional website for the people and firms we regulate. It allows users to update the information on record with us, submit new information and applications, and make payments.

How accessible mySRA is

We know multiple parts of this website are not fully accessible:

  • The presentation of content relies on the user having Javascript enabled.
  • In smaller devices, at higher zoom levels, tables will go off the side of the page.
  • Assistive technology users will find that some forms are difficult to complete.

Please contact us if you have difficulties accessing any part of our website or mySRA as a result of incompatibility with your assistive technology.

Technical information about the accessibility of mySRA

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 A/AA standard.

The non-accessible content is part of a release dating from late September 2021. We are working to address the issues. They will be removed from this statement when they are no longer applicable. 

The content is non-accessible for the reasons outlined below.

Summary

The content of my.sra.org.uk presents a  range of challenges for assistive technology users. The following list includes characteristics and behaviours of tables, inputs, labels, hyperlinks and buttons. Characteristics of page structure, such as headings and navigation, as well as less specific elements of the experience such as colour contrast also pose challenges to assistive technology users who try to access this content.

Open all

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please read our reasonable adjustments policy.

Reporting accessibility problems with this website

We are working to improve the accessibility of this website. If you find any problems not listed on this page, or if you think we are not meeting accessibility requirements, please contact us.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are designed to be fully portable or visually appealing versions of reports that we have written. These are not tested for accessibility. In most cases, we publish an accessible HTML version alongside the PDF.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. As technology catches up, we hope to enable automatic live captioning for the live video events.

Preparation of this accessibility statement

This statement was prepared on 18 December 2020 and updated on 18 October 2021.