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Unbundled services – findings from our law firm pilot

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The user needs for this page:

As a solicitor or law firm considering offering unbundled legal services,

I need to understand the findings from the SRA's unbundled services pilot,

So that I can assess the potential benefits, risks and practical considerations for my firm.

The need is met when the user:

Understands the key findings from the pilot and the potential impact of unbundled services for consumers and firms.
Understands the main barriers and risks associated with providing unbundled legal services.
Understands the areas where further work, guidance and development may support the wider use of unbundled services.